Return & Exchange Policy
Return & Exchange Policy
At Adeem, we are committed to providing the best shopping experience for our customers. Returns and exchanges are available under the following terms and conditions:
Returns
- Customers may request a return within 48 hours of receiving their order.
- The product must be in its original condition, unused, and returned with all accessories and original packaging.
- Returns will not be accepted for products that have been used, damaged, or have had their tags removed.
- Refunds will be processed after the product is received, inspected, and confirmed to meet the return requirements.
- Shipping fees are non-refundable unless the return is due to a store error or a manufacturing defect.
Exchanges
- Customers may request an exchange within 48 hours of receiving their order.
- The product must be in its original condition, unused, and returned with all accessories and original packaging.
- The customer is responsible for exchange shipping costs unless the exchange is due to a store error or a manufacturing defect.
- Exchanges are subject to product availability.
Defective or Incorrect Products
- If you receive a product with a manufacturing defect or an item different from what you ordered, please contact us within 48 hours of delivery and provide clear photos of the issue.
- In such cases, Adeem will cover all shipping costs related to the return or exchange process.
Contact Us
For inquiries, returns, or exchange requests, please contact us through our official communication channels.
Contact Number: +966 55 279 9435
Thank you for choosing Adeem.